Experts unanimously agree: the name on the screen is not a guarantee of safety, but often a marker of danger.
The reason for this is the technology of number spoofing.
As Latvian specialists explain, “the technology of number spoofing allows scammers to make a call appear as if it is coming from the police, a bank, or another serious organization.” Therefore, at the slightest doubt, it is better to call the agency or institution back using the number from the official website or from the back of your bank card.
Today, spoofing is referred to as “a mass tool of social engineering,” and therefore neither the telecom operator on the subscriber's side nor the smartphone itself can technically distinguish such a forgery from a genuine call.
If you have already contacted any of the mentioned organizations and are waiting for a callback, then you can answer the call, but caution is always advisable.
You should ask a few leading (not direct) questions about the purpose of the call to ensure that it is indeed the call you are expecting. And if you are not waiting for a callback, it is likely a fake, and you can safely ignore the call.
How do scammers obtain numbers?
Classic channels: open profiles on social networks, leaks in companies, as well as seemingly harmless ads and purchases in dubious online stores.
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