Today, the deputies of the Saeima adopted amendments to the law on applications in the third reading, stipulating that institutions will have to respond to residents' applications within ten working days.
The changes were proposed with the aim of reducing bureaucracy and improving the efficiency of communication between the population and government institutions.
The changes establish that a substantive response to an application must be provided within a reasonable time, but no later than ten working days. Until now, authorities were required to provide a response within a month from the receipt of the application.
If the agency needs to obtain additional information, contact other institutions, or analyze and process a large volume of information to prepare a response, it must be prepared within a month, according to the changes.
Additionally, the amendments specify that an institution may forward an application that is outside its competence to another institution within five working days, notifying the applicant of this. Currently, this period is seven working days. In cases where it is more appropriate, the institution may choose not to forward the application but to inform the applicant where to address their specific issue.
The changes are aimed at reducing bureaucracy in the consideration of applications, simplifying and speeding up the process, the deputies noted.
The specified changes will come into effect on March 1.
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